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PTA to Maintain High Quality of Service Survey for Telecom Companies

The Pakistan Telecommunication Authority (PTA) is performing to conduct a survey on the Quality of Service (QoS) throughout the first quarter of 2021, as per a press launch issued by the authority on Wednesday.

The survey shall be performed utilizing an automatic software, with the target to push the Cellular Mobile Operators (CMOs) to offer high quality voice and data companies in accordance with the license requirements.

This survey is the primary of a sequence of surveys to be performed all year long to calculate the qualities of the voice and data service of the CMOs. The survey shall be carried out freely utilizing the newly-procured automated QoS monitoring and benchmarking software known as the ‘SmartBenchmarker’ to calculate the framework for voice, SMS, and data companies.

The surveys will cover greater than 30 areas together with cities, highways/motorways, and roads throughout Pakistan, together with Azad Jammu and Kashmir (AJ & K) and Gilgit-Baltistan.

Contemplating the improved capabilities of the SmartBenchmarker, the survey may also calculate the Key Performance Indicators (KPIs) and the license QoS parameters primarily based on the brand new worldwide requirements developed for the benchmarking of cellular companies.
After the survey is accomplished, its outcomes shall be revealed for public approach and knowledge, and proper action shall be taken where requried.

The press release additionally talked about that these surveys will perform an essential character in enhancing the standard of the cellular services being offered to subscribers.

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